Return & Refund Policy

Customer Satisfaction Comes First

At Buyzos, we want every customer to have a reliable and positive experience. If there is an issue with your order, our team is here to review your request and provide the best possible solution.

Return & Refund Eligibility

Buyzos accepts return and refund requests only for genuine product issues, such as:

• Product received damaged
• Product received defective
• Wrong product delivered
• Missing parts or accessories

Return Request Requirements

To request a return or refund, customers must provide:

• Order number
• Clear real pictures of the product
• Real video evidence showing the issue
• Description of the problem

AI generated images, edited images, or false evidence will not be accepted.

Our team will personally review all submitted information before approving any return or refund request.

Review Period

After receiving your request and required evidence, our team will review your case within:

7 business days

Once the review is completed, we will inform you about the next steps.

Refund Policy

If your request is approved after review, Buyzos will process your refund according to the approved solution.

Refund processing time may vary depending on the payment method and financial service provider.

No Refund Policy

Refunds will not be provided in the following cases:

• Product damaged due to customer misuse
• Incorrect use of the product
• Normal wear and tear
• Customer changes their mind after receiving the product
• Missing evidence or unclear proof of the issue
• False, edited, or AI generated evidence

Replacement Option

If an item arrives damaged, defective, or incorrect, Buyzos may offer a replacement depending on product availability and the result of the review.

Contact Us

For return or refund requests, please contact:

Email: hello@buyzos.com

Please include your order details and clear evidence so our team can assist you quickly.

Thank you for choosing Buyzos.

Buyzos
Curating Innovation for the Modern World